How does it work?
Eyeglass frame repair starts by identifying what failed: a fastener, a moving part, a fit adjustment or the frame itself. Describe the problem and send photos through our frame repair form. VintageOptika assesses the damage and repair cost; an invoice is generated for the work recommended for your pair.
Hinge: the joint where the arm folds.
Temple: the arm extending toward the ear.
Bridge: the connection between the lenses.
Nose-pad support: the mount for a separate pad, where fitted.
Start with the part, not the repair method
A temple that has come away may have lost a screw, broken a hinge barrel or pulled a hinge out of the frame front. Those are different jobs. Before shopping for a part, look at where the separation occurred without forcing the pieces together. Keep every loose piece in a small sealed bag. A photo of the undamaged side is often as useful as a close-up of the damage.
Which guide matches your problem?
- Missing or loose screw: a fastener is absent or repeatedly loosens.
- Hinge damage: the joint is bent, separated or will not move normally.
- Broken temple or arm: the side piece has snapped or no longer supports the frame.
- Nose pad problem: a pad is missing, uncomfortable or attached to a bent support.
- Bent or crooked frame: the glasses sit unevenly or a lens no longer seats properly.
How our mail-in repair process works
- Choose Frame repair and describe the damage, then enter your contact and shipping details. Add clear photos if available.
- After the request is accepted, use the free prepaid inbound label and instructions provided for your repair. If a label does not appear, contact VintageOptika with the request number before sending anything.
- Pack the glasses in a protective case inside a sturdy box. Include the request number and any loose parts.
- The team examines the actual frame, identifies suitable work and assesses the cost. An invoice is generated accordingly; the team communicates the proposed paid work before proceeding.
What affects the repair decision?
Material, the location of the break, existing distortion and suitable parts all matter. An old frame can be worth assessing, but age does not guarantee either repairability or failure. A clean screw replacement and a damaged spring hinge should not be priced as if they were the same task. Read our repair cost guide for the details that influence an assessment.
If your lenses also need attention
Mention both problems in the frame request. The structure should be assessed before new lenses are considered: a fragile or distorted front may not be a suitable starting point for relensing. Our lens replacement guide explains the separate lens-selection and upfront-estimate process.
A clear path from request to care
- 01Tell us what you needChoose frame repair or lens replacement and complete its form.
- 02Use your free inbound labelAfter acceptance, follow the prepaid label and packing instructions.
- 03Review the work & costFrames: assessment and invoice. Lenses: upfront standard options, with custom work discussed.
- 04Follow your order updatesKeep your reference number and follow payment and return instructions.
Common questions
Can every broken frame be repaired?
No. Repairability depends on material, damage, condition and suitable parts. The team assesses your specific frame before recommending work.
Is the repair label free?
The prepaid inbound label provided for an accepted repair request is free. This is separate from the cost of repair; follow the instructions supplied for your request.
Will I know the repair cost before paid work?
VintageOptika assesses the damage and cost and generates an invoice for the recommended repair. The proposed paid work is communicated before proceeding.
About this guide
Published by EyeglassesRepair.com to explain its VintageOptika-connected services. This is general eyewear-service information, not a diagnosis or a substitute for individual frame assessment, prescription or fitting advice. Availability and suitable work depend on your specific pair. For request-specific answers, contact VintageOptika.